---
title: Booking Help | Aspire Canada Tours
description: Get step-by-step help using your Aspire Canada Tours booking account, including password resets, traveller details, waivers, and booking support.
---

[Skip to the main content.](https://www.aspirecanadatours.com/en-ca/booking-help#main-content)

[![Aspire Canada Tours, Home](https://www.aspirecanadatours.com/hs-fs/hubfs/ACT_Logo_OneColour_White_TransparentBackground_RGB.png?width=1000&height=429&name=ACT_Logo_OneColour_White_TransparentBackground_RGB.png "Aspire Canada Tours, Home")](https://www.aspirecanadatours.com/en-ca/?hsLang=en-ca)

[![Aspire Canada Tours, Home](https://www.aspirecanadatours.com/hs-fs/hubfs/ACT_Logo_FullColour_TransparentBackground_RGB-1.png?width=1000&height=429&name=ACT_Logo_FullColour_TransparentBackground_RGB-1.png "Aspire Canada Tours, Home")](https://www.aspirecanadatours.com/en-ca/?hsLang=en-ca)

- [Home](https://www.aspirecanadatours.com/en-ca/)
- Tours 
    - [Churchill Polar Bear Tour - 2 Days](https://www.aspirecanadatours.com/en-ca/churchill-polar-bear-tours)
    - [Grizzly Bear Tour - 1 Day](https://www.aspirecanadatours.com/en-ca/grizzly-bear-tour) 
          - [Photo Gallery](https://www.aspirecanadatours.com/en-ca/grizzly-bear-tour-photos)
    - [Yukon Tour - 7 Days](https://www.aspirecanadatours.com/en-ca/yukon-tour)
    - [Yukon Northern Lights Tour - 4 Days](https://www.aspirecanadatours.com/en-ca/yukon-northern-lights-tour)
- [Blog](https://www.aspirecanadatours.com/en/blog)
- About 
    - [Guide to the Real Canada](https://www.aspirecanadatours.com/en-ca/about)
    - [Conductors & Guides](https://www.aspirecanadatours.com/en-ca/tour-conductors-and-guides)
    - [Guest Testimonials](https://www.aspirecanadatours.com/en-ca/guest-testimonials)
    - [Media Centre](https://www.aspirecanadatours.com/en-ca/media-centre)
- [Contact](https://www.aspirecanadatours.com/en-ca/contact)

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[2-Day Churchill Polar Bear Tour](https://www.aspirecanadatours.com/en-ca/churchill-polar-bear-tours?hsLang=en-ca) [4-Day Yukon Northern Lights Tour](https://www.aspirecanadatours.com/en-ca/yukon-northern-lights-tour?hsLang=en-ca)

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[2-Day Churchill Polar Bear Tour](https://www.aspirecanadatours.com/en-ca/churchill-polar-bear-tours?hsLang=en-ca) [4-Day Yukon Northern Lights Tour](https://www.aspirecanadatours.com/en-ca/yukon-northern-lights-tour?hsLang=en-ca)

- [Home](https://www.aspirecanadatours.com/en-ca/)
- Tours

    - [Churchill Polar Bear Tour - 2 Days](https://www.aspirecanadatours.com/en-ca/churchill-polar-bear-tours)
    - [Grizzly Bear Tour - 1 Day](https://www.aspirecanadatours.com/en-ca/grizzly-bear-tour) 
          - [Photo Gallery](https://www.aspirecanadatours.com/en-ca/grizzly-bear-tour-photos)
    - [Yukon Tour - 7 Days](https://www.aspirecanadatours.com/en-ca/yukon-tour)
    - [Yukon Northern Lights Tour - 4 Days](https://www.aspirecanadatours.com/en-ca/yukon-northern-lights-tour)
- [Blog](https://www.aspirecanadatours.com/en/blog)
- About

    - [Guide to the Real Canada](https://www.aspirecanadatours.com/en-ca/about)
    - [Conductors & Guides](https://www.aspirecanadatours.com/en-ca/tour-conductors-and-guides)
    - [Guest Testimonials](https://www.aspirecanadatours.com/en-ca/guest-testimonials)
    - [Media Centre](https://www.aspirecanadatours.com/en-ca/media-centre)
- [Contact](https://www.aspirecanadatours.com/en-ca/contact)

- [Manage Your Booking (Login)](https://aspirecanadatours.adventureengine.com/portals/login.php)
- [Manage Client Bookings (Travel Agent Login)](https://aspirecanadatours.adventureengine.com/)
- [Booking Help](https://www.aspirecanadatours.com/en-ca/booking-help)

[Facebook](https://www.facebook.com/AspireCanadaTours) [Instagram](https://www.instagram.com/aspirecanadatours/) [YouTube](https://www.youtube.com/@AspireCanadaTours)

**Table of Contents**

[Reset your password](https://www.aspirecanadatours.com/en-ca/booking-help#reset_your_password)

# Booking Help

#### Simple instructions for using your Aspire Canada Tours booking account

Aspire Canada Tours uses Adventure Engine, a Canadian booking system. This page provides clear, step-by-step help for common booking tasks, including account access, traveller information, booking details, and other items guests may need to review before their tour.

For payment questions, name corrections, mobility notes, medical details, or time-sensitive changes to your booking, please [contact](https://www.aspirecanadatours.com/en-ca/contact?hsLang=en-ca) Guest Services and we will help you directly.

## Reset your password

After you request a password reset, check your email and click the link in the most recent password reset message.

If you request a password reset more than once, only the newest email may work. Do not use an older password reset email, because the link may no longer be valid.

If the link does not work, request a new password reset email and use the link in the newest message.

Plan Your Trip

Plan Your Trip

- [Manage Your Booking (Login)](https://aspirecanadatours.adventureengine.com/portals/login.php)
- [Booking Help](https://www.aspirecanadatours.com/en-ca/booking-help)
- [Booking Terms & Waiver](https://www.aspirecanadatours.com/en-ca/before-you-book)

Tours

Tours

- [Churchill Polar Bear Tour](https://www.aspirecanadatours.com/en-ca/churchill-polar-bear-tours)
- [Grizzly Bear Tour](https://www.aspirecanadatours.com/en-ca/grizzly-bear-tour) 
    - [Photo Gallery](https://www.aspirecanadatours.com/en-ca/grizzly-bear-tour-photos)
- [Yukon Tour](https://www.aspirecanadatours.com/en-ca/yukon-tour)
- [Yukon Northern Lights Tour](https://www.aspirecanadatours.com/en-ca/yukon-northern-lights-tour)

Company

Company

- [Blog](https://www.aspirecanadatours.com/en/blog)
- About 
    - [Guide to the Real Canada](https://www.aspirecanadatours.com/en-ca/about)
    - [Conductors & Guides](https://www.aspirecanadatours.com/en-ca/tour-conductors-and-guides)
    - [Guest Testimonials](https://www.aspirecanadatours.com/en-ca/guest-testimonials)
    - [Media Centre](https://www.aspirecanadatours.com/en-ca/media-centre)
- [Contact](https://www.aspirecanadatours.com/en-ca/contact)

Travel Trade

Travel Trade

- [Manage Client Bookings (Login)](https://aspirecanadatours.adventureengine.com/)
- [Overview and Registration](https://www.aspirecanadatours.com/en-ca/travel-agents)

[![Aspire Canada Tours logo](https://www.aspirecanadatours.com/hubfs/ACT_Logo-Icon_FullColour_TransparentBackground_RGB.png)](https://www.aspirecanadatours.com/?hsLang=en-ca)

- [Legal and Privacy](https://www.aspirecanadatours.com/en-ca/legal-and-privacy)

© 2026 Aspire Canada Tours Inc.

[Facebook](https://www.facebook.com/AspireCanadaTours)[Instagram](https://www.instagram.com/aspirecanadatours/)[YouTube](https://www.youtube.com/@AspireCanadaTours)

**Land acknowledgement:** Our journeys take place on the traditional territories of many **First Nations, Inuit, and Métis Peoples** across Canada. We travel with respect for the land, cultures, and communities, and we follow local guidance wherever we go.

Licensed in British Columbia as a travel agent and travel wholesaler, licence no. 89327. | City of Kelowna business licence: 4099311 | Goods and Services Tax (GST) registration no. 728430760RT0001.

Aspire Canada Tours™ is a trademark of Aspire Canada Tours Inc.

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